In Commerce, Does "Good Quality" Matter to You?
Remember the last time you ordered something, convinced by a vendor that the quality of their product or service was good. After receiving the goods or services, you discover the quality was nothing near what you expected. Many consumers feel that the Canadian finance sector has a similar problem. Studies show that a significant number of Canadians are dissatisfied with their current experience with their existing banking and finance providers; from customer service to failing to meet customer requirements. Implementing a certified Quality Management System solves the problem.
Many organizations claim to offer a quality product or service in their websites and marketing material. Since 2008, MortgageQuote Canada Corp. (MQCC™) is the only finance sector organization of it's kind, able to prove it offers quality.
Welcome to MQCC™,
Where Quality Lives™.
Certified to National (Canada) & International Standards for Quality Management: "Risk Reduction through Certified Quality Management".
MQCC™ is Canada's only (and the world's first) quality managed finance sector organization that operates a Regulatory-Recognized risk based, unified Quality Management System (uQMS™) because it is certified to comply with the rigorous requirements of the National Standard of Canada for Quality Management, namely ISO 9000 and ISO 9001; and, more specifically, ISO 9001:2015, for the scope of mortgage banking ("lending" in Canada) and mortgage brokerage operations.
No other finance sector organization in Canada is able to make this claim respecting certification to ISO 9001:2015 for the scope of mortgage banking ("lending" in Canada) and mortgage brokerage operations. Register with the website to read this: World’s First: Canada’s Only - Proof
In our ever increasing world of investor and consumer uncertainty, those finance sector companies that are able to certifiably demonstrate that their operations are designed to provide safe, reliable and good products and services, will be pacesetters for the future.
Standards help to ensure better, safer and more efficient methods and products, and are an essential element of technology, innovation and trade.
The Future of Finance™
What does MQCC™ do for you and your finances?
REGULATORY-RECOGNIZED CERTIFICATION & CERTIFIED FINANCIAL PRODUCTS, CONFORMITY SYSTEMS AND CONFORMITY TECHNOLOGY FOR THE FINANCE SECTOR
(A Canadian Technology, World’s First: Bespoke ISO 9001:2015 Certified Statutory, Regulatory and Process (SRP™) Conformity Risk Based Unified Quality Management System (uQMS™) for the Finance Sector)
MortgageQuote Canada Corp. (MQCC™) is the world leader in providing real-time transparent, accountable and efficient, OSFI- (Canada), OCC- (USA) and Other Regulatory Body (IFAC/IIROC/RECA/FICOM/FSCO/MSC - Canada & International), certifiably statutory-, regulatory- and process- (SRP™) conformity, operational, reporting & audit technology to the banking & finance sector; to help businesses and organizations be more efficient and improve customer satisfaction.
In 2006, MQCC™ developed what is today, the world's first bespoke unified, regulatory-recognized, litigation tested, risk based, unified Quality Management System (uQMS™) designed to enable continual statutory and regulatory conformity and to prevent statutory and regulatory nonconformity events; for the following scope: "provision of mortgage banking ("lending" in Canada) and mortgage brokerage services".
Patent-pending and proprietary, continually improving world-class uQMS™ technology creates measurable levels of efficiency, quality, trust & confidence for the three critical risk management functions of a regulated and non-regulated financial sector company: Business (Operations), Enterprise (Conformity) and Governance (Audit) within a transparent ecosystem.
In good company. MQCC™ is the only company in Canada's finance sector, whose risk based, unified Quality Management System technology is built on Standards that are both: recognized by 163 countries, including the Canadian Federal Government and all finance sector regulators; and certified thereto, by an Accredited Certification Body: "to safeguard consumers and users of [financial] products and services ..."
At MQCC™ "We do what we say and say what we do"; this approach "Makes Accounting, Banking, Finance & Investing Better"
THIS is what MQCC™ uses to lend money, invest money and manage money. What does your bank or financial company use?
MQCC™ is dedicated to "best practices"; the unified MQCC™ integrated Quality Management System uQMS™ allows us to manage all aspects of every transaction and meet our commitments to clients in a disciplined and professional manner. Is your bank or financial institution able to say that ? If not, why not?
What are the implications to stakeholders (consumers, investors, regulators) who do not insist on this quality management level of performance?
MQCC™ suggests the following: do not become a customer, investor-shareholder, officer, director or stakeholder in a credit intermediation business unless the management and directors are able to demonstrate that the credit department (lending) has implemented an effective, certifiable quality management system (risk management system). In an industry based upon obligations, both to the regulatory bodies and general public, you owe it to yourself.
MQCC™'s uQMS™ technology enables Investor-Shareholders to:
Trust your Trustees, Direct your Directors, Manage your Managers and Empower your Employees™
Investors-Shareholders Learn more here:Top Management Leadership & Commitment: Quality Starts at the Top (Register to read this)
The Standards Organizational Hierarchy in Canada
ISO Full Member Countries: visitMQCC.org Countries (Register with website to see)
Quality Starts at the Top: Parliament of Canada
Cabinet Directive on Regulatory Management
In accordance with the Government of Canada Parliamentary Cabinet Directive on Regulatory Management (Part D, Selecting the appropriate mix of government instruments):
Departments and agencies are responsible for assessing the effectiveness and appropriateness of regulatory and non-regulatory instruments for achieving public policy objectives.
26. Departments and agencies are to:
ix. Make use of all or parts of relevant national orinternational standards,guidelines, and recommendations as a basis for technical regulations and for conformity assessment procedures when they fulfill intended policy objectives.
See Canada & Other National Governments (Government and Public Policy) (Register to read this) page to learn more.
Quality Starts at the Top for Organizations: see Top Management Leadership & Commitment: Quality Starts at the Top (Register to read this)
Regulatory Bodies include:
The Office of Consumer Affairs (OCA) promotes the interests and protection of Canadian consumers. Well-informed and confident consumers help stimulate competition and innovation in the Canadian marketplace.
Standards are technical specifications or other criteria that a product, process or service must meet. Standards provide information to consumers, manufacturers and retailers, and enhance safety, reliability and performance of the products, processes and services consumers use. Standards assure consumers about reliability or other characteristics of services provided in the marketplace. Standards also give consumers more choice by allowing one firm's products to be substituted for, or combined with, those of another.
To be credible, standards must have certain attributes:
[Our partners and clients include] National and International Standards Organizations
Standards are developed by Canada's standards development organizations (SDO) and submitted to the Standards Council of Canada (SCC) to see if they meet the criteria to become a National Standard of Canada (NSC). These criteria state the standard must: be developed by consensus of a balanced committee of stakeholders, undergo public scrutiny, be published in both official languages, be consistent with or incorporate existing international and pertinent foreign standards. Also, National Standards must not act as a barrier for trade.
On April 18, 2016, the Standards Council of Canada (SCC) has approved ISO 9000, ISO 9001 and ISO 14001 as National Standards of Canada (NSC). ISO 9000 and ISO 9001 standards help businesses of all sizes be more efficient and ensure their products and services meet customer requirements. ISO 14001 provides practical tools to help businesses manage their environmental responsibilities.
ISO 9000, ISO 9001 and ISO 14001 were all published as National Standards in Canada by CSA Group [a SDO].
A component of ISO 9000 and ISO 9001, ISO 9001:2015 is an international standard developed by the Geneva, Switzerland-based International Organization for Standardization (ISO) and conformity to the standards provides you, the consumer, with the following benefits:
There are very high standards to earn certification to ISO 9001:2015. An organization must volunteer to be audited twice per year by auditors; MQCC''s external auditor is duly accredited by the Standards Council of Canada (SCC).
ISO 9000, ISO 9001 adopted as an Organizational Operating Standard for MQCC™ in 2006 and certified thereto, consecutively, each year from 2008 to today
MQCC™ is no startup. As of 2016, we are in our 11th year of operation and year 9/10 of certification to an ISO 9001 Quality Management Standard. MQCC™ adopted the ISO 9001 Quality Management Standards as a company standard 9 years before the Government of Canada adopted ISO 9000 and ISO 9001 as a National Standard of Canada. As a result, we are in our 3rd generation system, having improved our processes from 2007 (ISO 9001:2000), to 2008 (ISO 9001:2008) and 2015 (ISO 9001:2015).
The Standards Council of Canada (SCC) is a federal Crown corporation. Its mandate is to promote efficient and effective standardization in Canada.
SCC reports to Canadian Parliament through the Minister of Innovation, Science and Economic Development Canada and oversees Canada's national standardization network. As Canada's member body to the ISO in Switzerland, it has the responsibility for overseeing the work of some registration and maintenance agencies in Canada. Learn about SCC
When was the last time you saw a finance sector company with the following logo on it's website? You haven't.
The CSA Group publishes the National Standard for Quality Management for the Standards Council of Canada.AllCanadians know the CSA Group logo and they trust CSA Group for: "it's knowledge and expertise encompass standards development; training and advisory solutions; global testing and certification services across key business areas including hazardous location and industrial, plumbing and construction, medical, safety and technology, appliances and gas, alternative energy, lighting and sustainability; as well as consumer product evaluation services."
For the first time in Canadian history, a finance sector company, namely MQCC™, is certified to the National Standard published by CSA Group, for thescope of mortgage banking (lending in Canada) and mortgage brokerage operations.
For decades, CSA Group has been the de facto steward of the renowned ISO 9000 series of quality assurance standards. Today, on behalf of the Standards Council of Canada, we hold the secretariat for ISO/TC 176, the international committee that maintains the ISO 9000 series for global use.
Nigel H. Croft: Chairman of ISO's Technical Committee TC 176/SC 2: Comments
ISO 9001:2008 (2015), Quality Management Systems – Requirements, is undoubtedly the best known ISO standard. It is widely used as a basis for independent (“third-party”) certification to demonstrate that an organization has a quality management system (QMS)enabling it to consistently meet customer, statutory and regulatory requirements, and build confidence.
That confidence is reinforced when the competence of the certification body is attested by an accreditation body – typically there is only one recognized accreditation body per country. Accreditation bodies may in turn choose to participate in multilateral recognition arrangements, under the coordination of the International Accreditation Forum (IAF), to facilitate international trade.
Nigel H. Croft on 9 September 2011
What's the bottom line on ISO?
ISO's work makes a positive difference to the world we live in. ISO standards add value to all types of business operations. They contribute to making the development, manufacturing and supply of products and services more efficient, safer and cleaner. They make trade between countries easier and fairer. ISO standards also serve to safeguard consumers and users of products and services in general - as well as making their lives simpler. Source: ISO.org/Faq's &iso_9000_selection_and_use-2009.pdf
Why can't - or won't - other financial sector companies who trade in mortgages, loans, investments or related products be certified to a Quality Management Standard in order to protect their shareholders, customers and stakeholders?
After you learn about us and what we have done to help bring safety, reliability and goodness to Canada's finance sector, why not ask your current financial services provider (mortgage lender, investment advisor, wealth manager) the following:
"What has your company done to make your financial products and services safe, reliable and of good quality?"
Ontario Securities Commission (OSC) Comments
Regarding Participants in the Finance Sector:
“Strong compliance systems are critical to investor protection and market confidence,” said Jeff Kehoe, Director of Enforcement at the OSC. “We expect registrants to have effective controls in place to deal fairly with clients [....], and to correct non-compliant conduct in a timely manner.” Source
Certified to the National Standard of Canada for Quality Management, MQCC™'s technology certifiably solves this problem for OSC (and all securities regulated) organizations.
What the Founder of MQCC™ Says:
From an investor point of view; incorporating in 2006, history proves that MQCC compounded annual growth rate of Annual Percentage Rate (APR), since 2009 - wholly 2 years after certification to an ISO 9000 family of Quality Management System standard is over 34%. Indeed, average nominal face rates range from 8% , 12%, 15%, 18% and more, with monthly payments paid to you. Further, in matters of Private Equity Mortgage (PEM®) brand of direct lending investment products and services, when it comes to an investor's principal investment, the worse does not "lose money, they gain real estate".
Further; invest some of your surplus, accumulated wealth in mortgages and generate better annual yields - with far less risk - than the market. As of September 30. 2015; over 10 years, S&P 500 has a NET TOTAL RETURN of 6.12%. Credit Suisse says between 3-6% on average, per country, over 100 years. See attached Report (Research Institute).
"Given that MQCC™ is certified to the National Standard of Canada for Quality Management, the empirical studies that form the basis of our technology and prove the levels of cost savings, revenue increase and profit increase for a finance sector organization, cannot be overlooked."
Mr. Anoop Bungay
Founder, President, CEO & Chairman; MQCC™
How much money is Quality Management able to save or earn, for an organization? Registered Users may Learn about our benefits and See the Benefits and Calculate for yourself or for your firm
To learn more about the problem in the finance sector that MQCC™'s devotion to Certified Quality Management-in-Finance, solves, please visit
Email to be Registered User
"Where Quality Lives" is a trademark of MQCC™.
MQCC™'s Business Enterprise Quality Management System is Certified to:
Canada's National Standard for Quality Management ISO 9001:2015
CSA Group: "Helping improve the safety and quality of the products and services that touch your life."
After reading all of the foregoing, ask yourself: Who would YOU trust your money with?
MQCC™: A new system, a new standard, a new benchmark in Canadian and global finance.
Yes, there is a "better way" to trust & confidence in Finance; MQCC™ is your "better way".
© 2006-2017 MortgageQuote Canada Corp. MQCC™ "Proud Sponsor of the Canadian Dream"®. All rights reserved. Patent Pending. An ISO 9001:2015 Registered Company.